Customers may return items for exchange or credit within 2 weeks of receipt of merchandise as long as it is not a clearance or preordered item. Customer must notify Janell of the issue so we can work for a replacement within those 2 weeks or exchange/credit will not be honored via Facebook messenger or email email@example.com.
Customer should keep original packaging and mail back to the boutique via USPS. Once garment is received, credit will be issued via email with a credit code to be used for the next purchase. Any questions about the return/exchange policy can be asked directly via email: firstname.lastname@example.org
If item is defective, a REFUND will be issued.
Any item purchased on CLEARANCE is a final sale. No returns are accepted unless the garment is defective.
Any item purchased as a preorder is a FINAL SALE. Preorders may not be returned or exchanged.