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Returns and Exchange Policy

Customers may return items for exchange or credit within 2 weeks of receipt of merchandise as long as it is not a clearance or preordered item. Customer must notify Janell of the issue so we can work for a replacement within those 2 weeks or exchange/credit will not be honored via Facebook messenger or email

Customer should keep original packaging and mail back to the boutique via USPS. Once garment is received, credit will be issued via email with a credit code to be used for the next purchase. Any questions about the return/exchange policy can be asked directly via email:

If item is defective, a REFUND will be issued.

Any item purchased on CLEARANCE is a final sale. No returns are accepted unless the garment is defective.

Any item purchased as a preorder is a FINAL SALE. Preorders may not be returned or exchanged.